The most useful first message describes what happens today, who it happens to, and what it costs. We will tell you what we think, including when the answer is that you should not build anything.
You have an operation that needs software, or a system that has stopped keeping up. Tell us the problem, the people involved and the outcome you need. You get a written scope and a price before anything is billable.
Submit a project request →You run a compounding pharmacy, an outsourcing facility or a testing laboratory and want to see ActaCore read the certificates you already receive. Say which laboratories you work with and we will set it up.
Email support@rockydevco.com →Technical diligence, a modernization view, a carve-out or a post-close integration. Tell us the thesis and the timeline and we will tell you honestly whether there is anything worth doing.
Email support@rockydevco.com →Not a sequence, not a qualification call with somebody who will hand you off. If your request is something we should not take on, we will say so and tell you what we would do instead. If it is, the next thing you receive is a written scope.
Reaches a person, not a queue. Please do not include patient data, credentials or other sensitive information in a first message.
Enhancements, integrations, defects and support requests against a system we already built for you.
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